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| Email is not 100%
reliable. Not even 99% |
I will respond to any email within 2 days, even if it's just
"Confirming that I got your email, but I'm too busy right now to
respond fully." If you request a PayPal invoice you should get one within 24 hours. If you don't hear back within that timeframe, either I didn't get your email, you didn't get my response or invoice or maybe I just got so busy I forgot. In any case, please try again. And if you still don't get a response, please phone me at 612-824-2372. |
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| Ordering | I don't have an eCommerce site, so just
contact me at me at mark@bikesmithdesign.com
or (612) 824 - 2372 and let me know what you need. Do not send money, without contacting me 1st to check on current price and availability. (Except cotter presses and fixed cup tools. I always have those on hand at the price on the web page.) |
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| Payment | I have a PayPal.com
account, where all you need is my email address, mark@bikesmithdesign.com
and your credit card number.
If you need help, go to https://www.paypal.com click on HELP (at top of page) and select "How do I send Money" If you pay by PayPal, please send me a separate email letting me know you have done so. Not all of their "You've got Money" notices get through Earthlink's overzealous spam filter. Also, please verify that the address you have on file with PayPal is current. (I have had some problems with this lately)Or: Personal checks or Money Orders made out to "Bikesmith Design". (Postal money orders
should be made out to "Mark Stonich") and sent to the address above Credit Card: If
you want to pay by credit card, ask me to send you a PayPal
invoice. When you open the invoice, click on [Pay Invoice] and $20 Surcharge on non-USA
checks or money orders. |
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| Shipping & Handling |
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| Regional Rate &
Three Piece Crank S&H Chart |
Use this chart for 3 piece cranks or any
shipping weight over
one pound for items that
will fit in either of the 2 "Type A" Regional Flat Rate Boxes. Inside Dimensions: 10-15/16” x 2-3/8” x 12-13/ 16” or Inside Dimensions: 10” x 7” x 4-3/4” Max. weight 15 lbs. |
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| Two Piece External Bearing Crank S&H Chart |
2
piece cranks don't fit in USPS Regional Rate Boxes. They ship
Priority mail by weight. The chart below is based on a weight not
exceeding 3 Lbs. If any adapters or tools are shipped with the cranks, S&H may be higher. |
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